St Ives Repair Shop – Edit Job
Job Info
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Customer
If it starts with 07, it must be 11 digits
Device & Fault
Pricing
Parts/service total
Labour/bench fee
Paid upfront
Auto-calculated
Auto-calculated (Total − Deposit)
Parts Line Items
Part Qty Unit £ Supplier Notes
Running Comments
Appends a timestamped line to the log
[09/01/2026 12:13] Parcel No. 1597 6705 061 351 J Your parcel is being held in our DPD Raunds depot Your parcel has been delayed due to an unexpected issue in your area Your estimated delivery date is now Friday the 9th January*
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Customer Status Update (Email sends immediately; SMS queues)
Allowed statuses: Received, Awaiting Parts, Waiting for Parts, Ready for Collection, Completed, Collected
If message is empty, it auto-fills on save
Status is included at the top of the notification automatically.